Jocelyn Neal

  • (478) 822-1315

Experience

2015 – Present
Fort Valley State University
Fort Valley, GA
Director of Tutorial Services and Academic Advisement

  • Coordinating, implementing, and supervising activities and duties for the CRS tutorial lab, reading lab, writing lab, and math lab, as well as for advisement and registration activities for the CRS
  • Provide leadership in all functions and supervise the Math Lab
  • Identify and secure online tutoring software to address the needs of students via online
  • Secure, train, and supervise student tutors, especially in the Math Lab
  • Maintain computer database of active/inactive tutor pool, student requests and compile periodic statistical reports on usage of tutorial services
  • Offer and present Peer Tutor Training Program Workshops each semester
  • Collect and maintain data related to all activities of the Math Lab
  • Assisting with the recruitment, retention, progression, and graduation of students through academic advisement
  • Providing intrusive advisement, administrative support, and monitoring (academic, emotional, social, and professional) to students
  • Serving on the Academic Appeals, Registration, Retention, Honors Program Advisory Committees and other committees as deemed appropriate
  • Review and assess semester evaluations of tutorial and advisement services and propose improvements for implementation
  • Serve as the point of contact for FVSU Orientation programs for academic and advisement workshops

2014 – 2015
Fort Valley State University, Fort Valley, GA
Executive Director of the Center for Retention Services (CRS)

  • Supervising staff and providing on-going training to ensure that they remain current on policies
  • Providing leadership for the academic advisement of Freshman and Sophomore students
  • Facilitating assistance to students pursuing enrollment in eCore online courses
  • Coordinating programs and activities with those of other units of the university, especially academic affairs, student affairs, learning support, health services, counseling, testing and tutorial services to ensure students’ success
  • Establishing and maintaining a website and producing publications to provide students with timely information about services of the CRS
  • Supporting the ongoing and expanded activities of the CRS
  • Serving on the Honors Program Advisory Council, the President’s Recruitment Task Force, Registration and Retention Committees, and other committees as deemed
  • Assisting the Office of Student Activities with the First-Year Experience program including Summer Orientation, Welcome to The Valley Week, FVSU Freshman Orientation course, and Freshman Convocations

2014 – 2014
Fort Valley State University, Fort Valley, GA
Director of Tutorial Services and Academic Advisement

  • Coordinating, implementing, and supervising activities and duties for the CRS tutorial lab, reading lab, writing lab, and math lab, as well as for advisement and registration activities for the CRS
  • Provide leadership in all functions and supervise the Math Lab
  • Identify and secure online tutoring software to address the needs of students via online
  • Secure, train, and supervise student tutors, especially in the Math Lab
  • Maintain computer database of active/inactive tutor pool, student requests and compile periodic statistical reports on usage of tutorial services
  • Offer and present Peer Tutor Training Program Workshops each semester
  • Collect and maintain data related to all activities of the Math Lab
  • Assisting with the recruitment, retention, progression, and graduation of students through academic advisement
  • Providing intrusive advisement, administrative support, and monitoring (academic, emotional, social, and professional) to students
  • Serving on the Academic Appeals, Registration, Retention, Honors Program Advisory Committees and other committees as deemed appropriate
  • Review and assess semester evaluations of tutorial and advisement services and propose improvements for implementation
  • Serve as the point of contact for FVSU Orientation programs for academic and advisement workshops

2013 – 2014
Fort Valley State University, Fort Valley, GA
Director of Tutorial Services

  • Provide leadership in implementing efficient and effective tutorial services to facilitate successful completion of courses for tutored students
  • Responsible for the coordination of the Peer Tutor program in the Center for Retention Services (CRS) including training, and evaluation of peer tutors
  • Coordinate, implement, and supervise activities and duties with the Lab Coordinators in the Academic Assistance Labs
  • Identify and secure online tutoring software to address the needs of students via online
  • Maintain computer database of active/inactive tutor pool, student requests and compile periodic statistical reports on usage of tutorial services
  • Review and assess semester evaluations of tutorial services and propose improvements for implementation
  • Assist other directors in the CRS as needed

2006 – 2012
Fort Valley State University, Fort Valley, GA
Academic Advisor and Director of Academic Advisement

  • Assist students with academic advisement of degree requirements
  • Coordinate Presidential, Deans, and Special Alumni Scholars, volunteering schedules, tutoring, and other activities
  • Process student registration materials
  • Evaluate transfer credits
  • Execute graduation audits
  • Counsel students in career guidance and personal growth
  • Exemplify exceptional oral and written communication skills
  • Proficient in BANNER and Microsoft Office Suite

2001 – 2006
Fort Valley State University, Fort Valley, GA
Admissions Counselor/Recruiter

  • Coordinator of FVSU Presidential Scholarships and implemented the FVSU Presidential Scholar Leadership Institute
  • Conduct workshops with high school and college students in the area of seeking and attaining higher education
  • Counsel students in academic advisement, career guidance, and personal growth
  • Assist with Freshman Orientation planning and activities
  • Evaluate applicants’ transcripts, standardized test scores, calculated grade point averages, and transfer statements of applicants who have attended other institutions
  • Schedule high school recruitment visits and campus tours for the recruitment staff
  • Organize educational and fundraising events with students

Other Significant Experience

  • Welcome to The Valley (Freshman Orientation) Committee, Chair for Ladies Orientation
  • Learning Community Coordinator, Chairperson for Honors Learning Community
  • Instructor for FVSU 0100 – Introduction to the University
  • Scholarship Committee Member
  • Residency Committee Member
  • Retention Committee Member
  • President’s Enrollment Contingency Task Force Committee Member
  • Advisor for the FVSU Pep Club
  • Special Events with former First Lady Betty Rivers (Sip-n-Chat’s, Camellia Unveiling Ceremony, Tubman Museum Display, Tea at Noon in June, Business After Hours)

Education

Education Specialist in Educational Leadership, Argosy University – 2010
Master of Public Administration, Georgia College & State University – 2004
B.A., Mass Communications, Fort Valley State University – 2001