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This page was developed to assist current and prospective students of Fort Valley State University in submitting complaints and appeals and to direct them to the most effective venue for accurate information and resolution.
Complaint resolution contacts by state
| State | Agency Name | Link to and/or Info. about Complaint Process |
| Alabama | Alabama Commission on Higher Education Office of Institutional Effectiveness and Planning | Complaints for out of state institutions are referred to the licensing agency (ADPE) for response. For in-state institutions, contacts are posted to the ACHE website. |
| Alabama | Alabama Department of Postsecondary Education Office of Private School Licensing Division | Web link at www.accs.cc |
| Alaska | Alabama Department of Postsecondary Education Office of Private School Licensing Division | PDF Document at akadvantage.alaska.gov |
| Arizona | Arizona State Board for Private Postsecondary Education | Web link at www.accs.cc |
| Arkansas | Arkansas Higher Education Coordinating Board | Web link at www.adhe.edu |
| Arkansas | Arkansas State Board of Private Career Education | If a student believes that their rights have been violated, we always suggest they first, seek to resolve the problem by following the schools complaint process. Next, meet with the School Administrator and discuss their concerns with him/her. If the problem is not solved at the school level, the student may then contact us at (501) 683-8000. |
| State | Agency Name | Link to and/or Info. about Complaint Process |
| California |
California Department of Consumer Affairs |
|
| Colorado | Colorado Commission on Higher Education | Web link at highered.colorado.gov |
| Colorado | Colorado Department of Higher Education, Division of Private Occupational Schools | Web link at highered.colorado.gov |
| Connecticut | The Office of Financial and Academic Affairs for Higher Education | PDF Document at www.ctdhe.org |
| State | Agency Name | Link to and/or Info. about Complaint Process |
| Delaware | Delaware Department of Education | currently under development |
| District of Columbia | Education Licensure Commission | Web link osse.dc.gov |
| State | Agency Name | Link to and/or Info. about Complaint Process |
| Florida | Commission for Independent Education, Florida Department of Education | Web link at www.fldoe.org |
| State | Agency Name | Link to and/or Info. about Complaint Process |
| Georgia | Nonpublic Postsecondary Education Commission | no survey completed |
| State | Agency Name | Link to and/or Info. about Complaint Process |
| Hawaii | Hawaii Department of Education | None Listed |
| State | Agency Name | Link to and/or Info. about Complaint Process |
| Idaho | Idaho Board of Education | Complaint process described in Admin Rule (July 1, 2011) section 500. Forms and instructions available upon request from the State Coordinator for Private Colleges & Proprietary Schools. Office of the (Idaho) State Board of Education. |
| Illinois | Illinois State Board of Education | Unavailable |
| Illinois | Illinois Board of Higher Education | Institutional Complaint Hotline: (217) 557-7359 The Board receives general information email at info@ibhe.org. Students seeking to register a complaint about an institution are required to submit the complaint in writing. Complaint processing as relates to maintenance of institutional approvals is described in 23 Illinois Administrative Rules Sections 1030.70 and 1030.80. |
| Indiana | Indiana Commission on Proprietary Education | Web link www.in.gov |
| Iowa | Iowa College Student Aid Commission | Web link www.iowacollegeaid.gov |
| State | Agency Name | Link to and/or Info. about Complaint Process |
| Kansas | Kansas Board of Regents | www.kansasregents.org |
| Kentucky | Kentucky Council on Postsecondary Education | Web link at cpe.ky.gov |
| Kentucky | Kentucky State Board for Proprietary Education | no survey completed |
| State | Agency Name | Link to and/or Info. about Complaint Process |
| Louisiana | Louisiana Board of Regents | None Listed |
| State | Agency Name | Link to and/or Info. about Complaint Process |
| Maine | Maine Department of Education, Office of Higher Education Services | Please see: 05-071- DEPARTMENT OF EDUCATION, Chapter 147. 9. Complaints: Procession of Complaints |
| Maryland | Maryland Higher Education Commission | None Listed |
| Massachusetts | Massachusetts Board of Higher Education | Web link at www.mass.edu |
| Michigan | Michigan Department of Energy, Labor & Economic Growth | Web link at www.michiganps.net |
| Minnesota | Minnesota Office of Higher Education | Web link at www.ohe.state.mn.us |
| Mississippi | Mississippi Commission on College Accreditation | Currently under review and will be published on the web site athttp://www.mississippi.edu/mcca/ when completed. |
| Mississippi | Commission on Proprietary School and College Registration | Complaints must be submitted in writing to the commission by a person with standing. The letter should be addressed to Marilyn Gardner, Proprietary Schools Specialist, Commission on Proprietary School and College Registration, Phone: 601-432-6340, email: mgardner@mscjc.edu. |
| Missouri | Missouri Department of Higher Education | PDF Document at www.dhe.mo.gov |
| Montana | Montana University System, Montana Board of Regents | Currently under development |
| State | Agency Name | Link to and/or Info. about Complaint Process |
| Nebraska | NE Dept. of Education, Private Postsecondary Career Schools | Unavailable |
| Nebraska | Nebraska Coordinating Commission for Postsecondary Education | nebraskalegislature.gov (See Section 18 under ) |
| Nevada | Nevada Commission on Postsecondary Education | Web link at www.cpe.state.nv.us |
| New Hampshire | New Hampshire Postsecondary Education Commission | Web link at www.education.nh.govt |
| New Jersey | New Jersey Department of Labor and Workforce Development | no survey completed |
| New Jersey | New Jersey Department of Education | no survey completed |
| New Mexico | New Mexico Higher Education Department | www.hed.state.nm.us |
| New York | Office of College and University Evaluation | no survey completed |
| New York | Bureau of Proprietary School Supervision, New York State Education Department | All written complaints must be investigated. Students are asked to complete a Student Complaint Form (www.acces.nysed.gov), and each complaint is assigned to a specific investigator. |
| North Carolina | The University of North Carolina Board of Governors | If the complaint cannot be resolved after exhausting the institution’s grievance procedure, the individual may file a complaint with the following office: Post- Secondary Education Complaints, c/o Assistant Director of Licensure and Workforce Studies, University of North Carolina General Administration. 910 Raleigh Road, Chapel Hill, NC 27514, telephone (919) 962-4558,studentcomplaint@northcarolina.edu. The individual may contact UNC General Administration for further details. |
| North Carolina | NC CC System, Office of Proprietary School Services | www.nccommunitycolleges.edu |
| North Dakota | North Dakota State Board for Career and Technical Education | Currently complaints are filed with CTE and are then handed to the Attorney General. That policy is currently under review and revision. |
| State | Agency Name | Link to and/or Info. about Complaint Process |
| Ohio | The Ohio Board of Regents | The agency does receive student complaints. Students are encouraged to try to resolve their issue through their institution’s formal grievance procedures. If the student’s issue is not resolved through this process, the agency may then contact the institution on the student’s behalf and request that institution work with the student to resolve the issue. If the grievance involves an issue that violates the agency’s standards for authorization, the agency would contact the institution to determine the severity of the issue and what agency action would be taken. |
| Ohio | Ohio State Board of Career Colleges and Schools | Web link at scr.ohio.gov |
| Oklahoma | Oklahoma State Regents for Higher Education | Current and prospective student complaints are handled through OSRHE Academic Affairs Office by reviewing the circumstances of the complaint and providing the individual with contact information for the most appropriate campus office with the authority to resolve the complaint. If the individual has exhausted the process for review and appeal at the institution and believe the complaint is unresolved, OSRHE staff requests permission to contact the institution on their behalf to identify any possible resolution. OSRHE staff remains in contact with the student to determine if their issue has been resolved or adequately addressed. |
| Oklahoma | Oklahoma Department of Career and Technology Education | no survey completed |
| Oklahoma | The Oklahoma Board of Private Schools | no survey completed |
| Oregon | Office of Degree Authorization | Yes. All complaints about schools under our regulatory jurisdiction or an exempt status approved by this office are handled by ODA staff. Complaints about exempt schools are referred to the Attorney General’s office. |
| Oregon | Department of Education – Private and Career Schools Office | Web link at www.ode.state.or.us |
| State | Agency Name | Link to and/or Info. about Complaint Process |
| Pennsylvania | Department of Education | Web link www.portal.state.pa.us |
| Puerto Rico | Puerto Rico Council on Education | For IHEs’: Chapter XIII – Unavailable For other non-degree voc/tech and K-12: – Article 3.4 – Unavailable |
| State | Agency Name | Link to and/or Info. about Complaint Process |
| Rhode Island | Rhode Island Board of Governors for Higher Education | RIBGHE is developing a formal complaint process for publics and independents. |
| State | Agency Name | Link to and/or Info. about Complaint Process |
| South Carolina | South Carolina Commission on Higher Education | www.che.sc.gov |
| South Dakota | South Dakota Board of Regents | The South Dakota Attorney General accepts consumer complaints of various sorts. Please see web site at:atg.sd.gov |
| State | Agency Name | Link to and/or Info. about Complaint Process |
| Tennessee | Tennessee Higher Education Commission | RTF Document at www.tn.gov |
| Texas | Texas Workforce Commission | Currently under review |
| Texas | Texas Higher Education Coordinating Board | Web link www.twc.state.tx.us |
| State | Agency Name | Link to and/or Info. about Complaint Process |
| Utah | Utah Division of Consumer Protection | Web link at consumerprotection.utah.gov |
| State | Agency Name | Link to and/or Info. about Complaint Process |
| Vermont | Vermont State Board of Education | Unavailable |
| Virginia | Private & Out-of-State Postsecondary Education, State Council of Higher Education for Virginia | PDF Document at www.schev.edu |
| State | Agency Name | Link to and/or Info. about Complaint Process |
| Washington | Washington Higher Education Coordinating Board | Students may submit a formal complaint to the HECB, provided it is against an institution authorized by the HECB and is within one year of the last date of attendance. |
| Washington | Washington Workforce Training and Education Coordinating Board | Web link at www.wtb.wa.gov |
| West Virginia | West Virginia Higher Education Policy Commission | Student complaints are addressed in Section 14 of Series 20 –PDF Document at www.wvhepc.org |
| West Virginia | West Virginia Council for Community & Technical College Education | Degree granting institutions: Student complaints are not addressed in Series 20 at this time. Business, Occupational or trade Schools: Student complaints can be found in Section 13 of Series 35 or at (website unavailable) |
| Wisconsin | Wisconsin Educational Approval Board | Web link at eab.state.wi.us |
| Wyoming | Wyoming Department of Education | None Listed |
| State | Agency Name | Link to and/or Info. about Complaint Process |
| American Samoa | Board of Higher Education | None listed |
| Commonwealth of Northern Mariana Islands | Commissioner of Education | no survey completed |
| Federated States of Micronesia | Department of Education | no survey completed |
| Guam | Board of Regents | no survey completed |
| Republic of the Marshall Islands | Scholarship Grant and Loan Board | no survey completed |
| Republic of Palau | Bureau of Education | None listed |
| U.S. Virgin Islands | U.S. Virgin Islands | None listed |